Privacy policy

1. ​Responsible person and content of this privacy policy 

​We, Furber AG, are the operator of the websites www.furber.ch, www.furberproducts.ch, www.onitproducts.ch, www.koorproducts.ch, www.krafterproducts.ch, www.structsproducts.ch and www.coconproducts.ch and, unless otherwise stated, are responsible for the data processing specified in this data protection declaration. 

To help you understand what personal data we collect from you and for what purposes we use it, please read the information below. When it comes to data protection, we are guided primarily by the legal requirements of Swiss data protection law, in particular the Swiss Federal Data Protection Act (DSG). 

Please note that the following information will be reviewed and amended from time to time. We therefore recommend that you consult this data protection declaration regularly. Furthermore, for individual data processing listed below, other companies are responsible under data protection law or jointly responsible with us, so that in these cases the information of these providers is also authoritative.

2.​Contact person for data protection
​If you have any questions about data protection or wish to exercise your rights, please contact our data protection contact by sending an email to the following address: mail@furber.ch

3. ​Your rights
​Provided that the legal requirements are met, you have the following rights as a person affected by data processing: 

Right of access: you have the right to request at any time, free of charge, access to your personal data stored by us when we process it. This gives you the opportunity to check what personal data we are processing about you and that we are using it in accordance with applicable data protection regulations. 

Right to rectification: you have the right to have inaccurate or incomplete personal data rectified and to be informed about the rectification. In this case, we will inform the recipients of the data concerned of the adjustments made, unless this is impossible or involves disproportionate effort. 

Right to deletion: You have the right to have your personal data deleted under certain circumstances. In individual cases, especially in the case of legal retention obligations, the right to deletion may be excluded. In this case, the deletion may be replaced by a blocking of the data if the conditions are met. 

Right to restriction of processing: You have the right to request that the processing of your personal data be restricted. 

Right to data transfer: You have the right to receive from us, free of charge, the personal data that you have provided to us in a readable format. 

Right to object: You may object to data processing at any time, in particular for data processing in connection with direct advertising (e.g. advertising e-mails). 

Right of revocation: In principle, you have the right to revoke any consent you have given at any time. However, processing activities based on your consent in the past will not become unlawful as a result of your revocation.

To exercise these rights, please email us at the following address: mail@furber.ch 

Right to lodge a complaint: You have the right to lodge a complaint with a competent supervisory authority, e.g. against the way your personal data is processed.

4. ​Data security
​We use appropriate technical and organizational security measures to protect your personal data stored by us against loss and unlawful processing, namely unauthorized access by third parties. Our employees and the service companies commissioned by us are obligated by us to maintain confidentiality and data protection. Furthermore, these persons are only granted access to personal data to the extent necessary for the performance of their duties.

Our security measures are continuously adapted in line with technological developments. However, the transmission of information via the Internet and electronic means of communication always involves certain security risks, and even we cannot provide an absolute guarantee for the security of information transmitted in this way.

5. ​Contact with us
​If you contact us via our contact addresses and channels (e.g. by e-mail or telephone), your personal data will be processed. The data you have provided us with, e.g. the name of your company, your name, your function, your e-mail address or telephone number and your request will be processed. In addition, the time of receipt of the request is documented. Mandatory data is marked with an asterisk (*) in contact forms.

We process this data exclusively in order to implement your request (e.g. providing information about a product, support in the processing of contracts such as the return of products, inclusion of your feedback in the improvement of our service).

6. ​Logfile data 
​When you visit our website, our servers temporarily store every access in a log file. The following data is collected without your intervention and stored until automated deletion by us:

​the date and time of the access,
the name and URL of the file accessed,
the status code (e.g. error message),
the website from which the access was made, if applicable with the search word used,
the operating system of your computer or cell phone and the browser you are using (incl. type, version and language setting),
the transmission protocol used (e.g. HTTP/1.1)
device type, in the case of access by cell phones,
the city or region from where the access took place,

​This data is collected and processed for the purpose of enabling the use of our website (connection establishment), to ensure system security and stability on a permanent basis, as well as for error and performance analysis and enables us to optimize our website (see also section 13 for the last points).

In the event of an attack on the network infrastructure of the website or a suspicion of other unauthorized or abusive website use, the IP address and the other data are evaluated for the purpose of clarification and defense and, if necessary, used in the context of criminal proceedings for identification and civil and criminal action against the users concerned.

Finally, when visiting our website, we use cookies as well as applications and tools that are based on the use of cookies. In this context, the data described here may also be processed. You will find more details on this in the other subsequent sections of this data protection declaration, in particular section 11.

7. Cookies 
​Cookies are information files that your web browser stores on your computer's hard drive or memory when you visit our website. Cookies are assigned identification numbers that identify your browser and allow the information contained in the cookie to be read.

Among other things, cookies help to make your visit to our website easier, more pleasant and more meaningful. We use cookies for various purposes that are necessary, i.e. "technically necessary", for your desired use of the website. For example, we use cookies to be able to identify you as a registered user after logging in, without you having to log in again each time when navigating the various sub-pages. The provision of the shopping cart and order function is also based on the use of cookies. Furthermore, cookies also perform other technical functions required for the operation of the website, such as so-called load balancing, i.e. the distribution of the site's performance load to various web servers in order to relieve the servers. Cookies are also used for security purposes, for example to prevent the unauthorized posting of content. Finally, we also use cookies as part of the design and programming of our website, for example to enable the uploading of scripts or codes.

​Most Internet browsers accept cookies automatically. You can configure your browser so that no cookies are stored on your computer or a notice always appears when you receive a new cookie. On the following pages you will find explanations of how you can configure the processing of cookies in selected browsers:
​Microsoft Windows Internet Explorer
Microsoft Windows Internet Explorer Mobile
Mozilla Firefox
Google Chrome for Desktop
Google Chrome for Mobile
Apple Safari for Desktop
Apple Safari for Mobile

​Disabling cookies may prevent you from using all the features of our website.

8. Google SiteSearch / Google Custom Search Engine 
​On our website, the Google SiteSearch/Google Custom Search Engine of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA) is used. This enables us to provide you with an efficient search function on our website.

When using our search fields, your browser may transmit the log file data listed in section 10 (including IP address) as well as the search term you entered to Google, provided you have installed JavaScript in your browser. If you wish to prevent the transmission of data, you can deactivate JavaScript in the browser settings (usually in the "Privacy" menu). Please note that the search function and other functions of the website may be impaired in this case.

For further processing of data by Google, please refer to Google's privacy policy on their homepage.

9. ​Tracking and web analytics tools
​For the purpose of demand-oriented design and continuous optimization of our website, we use the web analysis services listed below. In this context, pseudonymized usage profiles are created and cookies are used. The information generated by the cookie about your use of this website is usually transmitted together with the log file data listed in section 10 to a server of the service provider, where it is stored and processed. this may also involve transmission to servers abroad, e.g. the USA.

​Navigation path followed by a visitor on the site (incl. content viewed and products selected or purchased),
the length of time spent on the website or sub-page,
the sub-page on which the website is left,
the country, region or city from where an access is made,
End device (type, version, color depth, resolution, width and height of the browser window) and
Returning or new visitor.